Office Administrator - Parrish /Sarasota

Job description

New Home builder is looking for a professional, reliable, and efficient Office Administrator to provide excellent customer service to all potential homeowners as they visit our communities located in the Manatee and Sarasota county region. Your role will be to greet and register prospective buyers, enter data into company client management system and in general keep the sales office in excellent working order.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet all visitors.
• Register 1st time guests using the Prospect Registration form.
• Record all traffic (first visits, return guests, buyers and Realtors) on manual traffic report.
• Manage phone messages & calls.
• Handoff guests to the proper NHG using the “up” rotation system.
• Contact New Home Guides as needed to help guests.
• Manage and document appointments.
• Document all guests in Builder CMS. (first visits, return guests, buyers and Realtors)
• Print marketing materials as needed. (Price sheets, decision priorities, HOA information sheets, etc...)
• Scan sales documents as needed and email daily traffic reports to corporate office.
• Document Realtor visits and properly register them with the Realtor Registration form.
• Maintain the conference rooms cleanliness. Restock items as needed.
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, logging supply needs and office expenses. (copier items, coffee, snacks, office supplies etc.)
• Assist in coordinating food for marketing events.
• Oversee mailings, and office deliveries.
• Ensure the safe and successful operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Direct guests asking sales related questions to a New Home Guide.
• Business Hours are from 10-6 daily.

 

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities are required for this position.

 

REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Direct guests asking sales related questions to a New Home Guide.
• Ability to learn and use software including Builders CMS, PDF X-change, and Egnyte.
• Proficiency in Microsoft Office (Word, Excel, Teams & Outlook).
• Effectively and professionally communicate with customers.
• Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures.
• Display professional appearance and manner.