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BuildPro Coordinator

APPLY

BuildPro Coordinator
Posted 17 Days Ago
Palm Beach Gardens, Florida

Summary

POSITION SUMMARY:

The BuildPro (BP) Coordinator assists with the oversite and maintenance of all job schedule files and the integration of data between BP and NewStar Enterprise (NSE). The BP coordinator assists with and conducts training for all new BP users, including CEA, Design and Warranty, as well as purchasing employees for the purpose of onboarding new vendors; also responsible for training new vendors using SupplyPro.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Monitor NewStar/BuildPro integration process and error reports – for correction through purchasing
  • Analyze trends in order to communicate issues to others on the team
  • Communicate issues and discrepancies found, including those related to payments to vendors
  • Maintenance of User IDs and passwords, assignment of communities, templates and integration files
  • Utilize effective communication skills to train all end users; availability to travel to onsite locations
  • Act as resource and consultant for BuildPro and SupplyPro issues and questions

REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong understanding of construction, subcontracting, and customer service ????
  • Excellent analytical, creative thinking, leadership, problem-solving and trouble shooting, interpersonal skills, negotiation, organizational, project management and time management skills
  • Manage multiple priorities in a timely and professional manner with strong attention to detail with limited supervision
  • Ability to learn and use customer relationship management software including Builders CMS, customer service software including Build Pro, NewStar, Track-it and any other company-based software
  • Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point)
  • Effectively and professionally communicate (in oral and written form) with internal team members and external vendor
  • Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures
  • Display professional appearance and manner
  • Work in a paperless environment and maintain detailed tracking information of workflow (in databases or other electronic systems).  
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form. 
  • Ability to create and maintain training documents and instructions
  • Understanding of homebuilding purchasing and accounts payable process is a plus
  • Basic knowledge of the following is highly preferred but not required: 
    • BuildPro/ SupplyPro
    • Newstar (Constellation Systems) – for purchasing
    • Any other company-based back office and scheduling software such as JD Edwards, Builder Trend, Sage
    • Microsoft Office  
      • Word 
      • Excel  
      • Outlook 
      • PowerPoint 
    • Proven ability with  
      • Contracting 
      • Customer service  
      • Residential construction 
      • Subcontracting  
      • Training techniques  

EDUCATION AND/OR EXPERIENCE:

  • Bachelor Degree in Business Administration, IT, Education or related field strongly preferred. One year of work experience may substitute for one year of the required education up to a maximum of four years substitution. Where substitution is accepted, applicant must demonstrate increased knowledge-base and progressively more challenging work assignments. 
  • Minimum of two years related experience in a similar position, preferably with a high-volume builder.

WORKING ENVIRONMENT:

Fast-paced, growth-focused, and dynamic team environment with multiple priorities, stringent accuracy requirements and strict deadlines.